Frequently Asked Questions
Everything you need to know about shopping with Intag
What is the standard shipping time for electronics?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days depending on your location.
Do my Intag products come with a warranty?
Yes, all electronic devices purchased through Intag include a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
Can I return a product if I change my mind?
We offer a 30-day return policy. Products must be returned in their original packaging with all accessories and seals intact to qualify for a full refund.
How can I track my order status?
Once your order is dispatched, you will receive an email with a tracking number and a link to our logistics partner's portal.
What payment methods do you accept?
Intag accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
Are the devices sold on Intag brand new?
Absolutely. We only sell factory-sealed, brand-new electronics sourced directly from authorized distributors.